St Aidan's JCR

Things you need to do before coming to Durham

1. Get access to your Durham University username

Once your place has been accepted, you should receive two email from Computing and Information Services (CIS) to the email address that you used for UCAS login. The first email will contain your 'CIS username' which consists of four letters and two numbers, such as 'abcd12'. The second email will give instructions on how to derive your CIS password. If you haven't received an email, check your spam folders. You should expect email to be from '[email protected]'

Follow the instructions given to set your security questions, and to also insert a backup email that can be used to recover your account if you forget your password. Use your initial CIS username and password to log into the page here ( Then fill in the information.

Now, make sure you change the password to something secure. The password change link can be found here: (, and then you will be all set!

If you have any problems you can contact the JCR IT Officer for advice at [email protected], or contact the IT Service Desk directly.

2. Enrolment (very important)

Using your CIS username and password, visit Durham University Online, the online learning platform for Durham University students, at and log in. From here, click on the 'Banner Self Service' link under the 'External Tools' section, and once it loads, select the 'Registration and Enrolment' option. Follow the instruction onscreen to enrol with the university.

You should receive an email once enrolment has been successful. If you have any questions, contact your department.

3. Get access to your emails

Using your CIS username, you can access emails by going to and clicking 'Student Email'. Use your CIS username and password to log in here, and you will be magically at your email!

All correspondence between St Aidan's College and your department will take place through this email account, so ensure you check it regularly. 

Please note, it can take up to 48 hours for your email account to be activated after completing enrolment. If you still can't get access, email the IT Service Desk.

4. Room Allocation Form

To help us allocate you a room, please fill in the room allocation form. The information given here is used to ensure that you are assigned a roommate that you will be happy with (if you are lucky enough to be sharing), as well as ensuring that you are on a corridor with like-minded people.

This form will be available soon.

5. College Registration Form

College need some information about you. This form will be available soon.

6. Vaccinations / GP Change

Before coming to Durham, ensure that you are up to date on all your vaccinations. The MMR vaccine, along with the meningitis vaccination (meningococcal type C) are the ones that are particularly important to have.

It's also recommended that you change your doctors to one that is in Durham; if you are ill during term time, you can then easily get medical help. In the event you are ill during term time, as well as informing your GP, you should also contact the College Support Staff, particularly where assessment comes into it.

Many people use the Claypath and University Medical Group as their doctors.

7. Join the Facebook group for your year

The St Aidan's Freshers' 2019 Official group is now available. This will be used for all communication throughout the year. In the run up to Freshers' Week, you can post questions to be answered by the Freshers' Reps, as well as get to know all the new Freshers'. Once you ask to join the group, the JCR President will then add you to the group itself.

8. Read the handbooks

Handbooks will also be available soon. Both for home students and international students. Check back soon.

9. Join the Official Durham Facebook Group

The Official Durham Students' Union Facebook group is now online.

Please be careful with other unofficial groups, as these are quite often run by people/organisations independent of the University, Students' Union, or St Aidan's College.

10. Prepare your computer

If you are a Windows or Mac user, you will need to install anti-virus software in order to connect to the University network. For Windows, we recommend Avast Antivirus, or for Mac we recommend Sophos Free Antivirus. While other paid anti-virus programs will work, we cannot guarantee this (especially if it is a more obscure anti-virus product). We highly recommend using one of these two programs! 

Once you arrive in Durham, connect to the network as usual, and navigate to a website using http (preferably one that you haven't visited before e.g. This will forward you to the Bradford Dissolvable Agent portal, where you will need to login, run the dissolvable agent, and confirm you have all the latest security patches and anti-virus software installed. 

Further help can be found here. Please forward all questions about this to the IT Officer

Important Note

While we aim to be 100% accurate here, there is a chance that we have missed something/content is inaccurate. Therefore, make sure you read through the official College website, which contains all the necessary information and documents.